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Test Bank for Communication in Nursing, 7th Edition, Julia Balzer Riley

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  • ISBN-10:  032308334X / ISBN-13:  9780323083348
  • Ebook Details

    • Edition: Seventh Edition
    • Format: Downloadable ZIP Fille
    • Resource Type : Testbank
    • Duration: Unlimited downloads,Use forever
    • Delivery: instant Storage Download
     

    $50.00 $30.00

    PART 1: Getting Started: Basic Communication Competence
    1. Responsible, Assertive Care Communication in Nursing
    2. The Client-Nurse Relationship: A Helping Relationship
    3. Solving Problems Together
    4. Understanding Each Other: Communication and Culture
    5. Working Together in Groups
    6. Electronic Communication
    PART 2: Building Relationships
    7. Warmth
    8. Respect
    9. Genuineness
    10. Empathy
    11. Self Disclosure
    12. Specificity
    13. Asking Questions
    14. Expressing Opinions
    15. Humor
    16. Spirituality
    PART 3: Building Confidence
    17. Requesting Support
    18. Overcoming Evaluation Anxiety
    19. Feedback
    20. Relaxation
    21. Imagery
    22. Positive Self-Talk
    PART 4: Meeting Challenges
    23. Confrontation
    24. Refusing Unreasonable Requests
    25. Communicating Assertively and Responsibly with Distressed Clients and Colleagues
    26. Communicating Assertively and Responsibly with Aggressive Clients and Colleagues
    27. Communicating Assertively and Responsibly with Unpopular Clients

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