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Testbank for Blackwell's Five-Minute Veterinary Practice Management Consult (Blackwell's Five-Minute Veterinary Consult) (2nd Edition)

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ISBN-10: 1118529243
/ ISBN-13: 9781118529249

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Format: Downloadable ZIP Fille
Authors: undefined
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Description

Table of contents:

Editor-in-Chief and Consulting Editors xv
Contributors xvi
Preface xx
About the Companion Website xxi
Section 1
Marketplace 1
Section 2
Client Relationship Management 59
Section 3
Communications 113
Section 4
Financial Management 165
Section 5
Cash Management 219
Section 6
Human Resources 271
Section 7
Marketing Management 333
Section 8
Operations Management 379
Section 9
Technology Management 429
Section 10
Administrative Management 483
Section 11
Practice Safety 537
Section 12
Legal Issues 571
Section 13
Planning and Decision Making 617
Section 14
Facility Management, Design, and Construction 675
Section 15
Appendices 727
Abbreviations 743
Glossary 747
Index 777


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